About us
A family workshop, not a chain
THI Motors is a family-owned Auckland business — and a name you can rely on for all your automotive needs.
Our story
You deal with the people doing the work
There is no call centre here and no service adviser on commission. You speak to the technician who has your vehicle on the hoist, and you get told what it actually needs.
We work on every make and model that comes through the door — Japanese, European, American, petrol, diesel and hybrid, private cars and light commercial fleets. From a warrant check through to heavier engine and transmission work, it is handled in-house at our Otahuhu workshop.
That approach is what our customers keep writing about: friendly, professional, good communication, affordable prices. It has earned us a straight 5.0 across 17 Google reviews.
How we work
Four things we hold to
Diagnose before quoting
We scan and inspect first. Guessing at parts is how repair bills get out of hand.
Price up front
You know the cost before we start, and we call you before doing anything beyond it.
Explain it plainly
You get told what failed and why, in language that actually means something.
Fix it once
The job is done properly the first time, so the same fault does not come back next month.
Come and see us in Otahuhu
81 Huia Road, Otahuhu, Auckland 1062